Stakeholder Engagement and Commitment Tracking Software
Sunexo Solutions is a Calgary-based company that helps organizations create systems to track their engagement with the public (communications, issues, commitments, etc.). Over the last ﬁve years, clients such as Imperial Oil and EDF Energy Canada have used our cloud-based software IRIS to make better decisions.
We help clients mitigate non-technical risk for projects by ensuring that engagements with the public and regulatory bodies are effectively managed and communicated both internally and externally. This is achieved by aligning people, processes and tools via our custom software and associated services.
IRIS Features Overview
Built in partnership with our clients, our IRIS software is designed to allow organizations to make better decisions by accurately capturing the on-the-ground reality of engagement work and the business processes of proponents.
Digital Record of Contacts
Have a custom digital record of contact created or take advantage of existing templates. Then simply have field users fill out the easy to use pdf document and email them into IRIS to save time on training and data entry.
View your data in a meaningful way in order to make better business decisions. Go beyond simple pie and line charts and interact with reports in a dashboard in order to analyze your stakeholder engagement and commitment data quickly.
Email Directly into IRIS
Instead of scratching a note on a napkin to be entered into a database later, users in the field can open an email, type in a quick note and send it to a unique project address. The email is uploaded as a pdf along with all attachments to save users time.
Create and track specific questionnaire forms for different initiatives to enable your organization to be able to quickly and accurately analyze and react to public input. Ideal for open house feedback forms and public awareness campaigns.
Project Specific Writing Fields
Record your interactions and commitments in unique ways depending on the specific initiatives or projects. By selecting unique writing fields for each project or initiative, organizations can increase user adoption while accurately capturing information for different reporting requirements.
Preserve the knowledge of field personnel while enabling your organization by accurately and effectively recording and viewing how how stakeholders are connected and what their various roles are in a community.
Organize stakeholders in various ways in order to quickly report on or prepare mass communications.
Upload Data From Excel
Save time and engage team members who are not familiar with IRIS by uploading new information or amendments to existing data from Excel as opposed to manual entry. Idea for auditing processes which engage various team members in various departments.
Accurately track concerns, inquiries and follow ups in a manner which empowers your team to respond to stakeholders quickly and report on what activities were taken to resolve specific stakeholder interests.
Have reports sent to team members on a regular basis in order to keep them appraised or aware of outstanding work they have. Email notifications improve team efficiency and collaboration.
Track and report on specific documents which were distributed to stakeholders. Ideal for public awareness campaigns and project information packages.
Store unique spreadsheets which are not activity or commitment based for future reporting with custom table functionality.