5 rules to Project Delay Prevention
There are numerous ways a project can be delayed. The good news is that there are ways to prevent it. Sunexo has years of stakeholder management experience. With that experience, we have identified five top ways to prevent project delays. Keeping these points in mind will help keep delays at a minimum and establish community support during any future project your company will have. If your organization is looking for a scalable stakeholder management platform, let IRIS help you save time and work with stakeholders more efficiently. IRIS allows you to focus on what's most important: building trustworthy relationships with the community and progressing your project forward.
1. Keep Projects Local
Often when projects are delayed, outside groups are blamed. Yet if local communities support a project, rarely do outside groups find a platform in the local community to oppose a project.
When making project decisions, keeping the local community informed and responding to their inquiries and concerns in a timely manner is important. You often will lose support when they don’t feel their voice is being heard. In most regulatory environments, the concerns of those directly impacted by a project is the primary factor which is considered for adequacy of consultation.
2. Keep track of the details
Keep track of your stakeholders and engagements. There may be many team members representing a project to a large amount of stakeholders, but individual stakeholders expect that when they speak to a representative the representative knows who they are and understands the previous engagements they have had about the project. Trust that you know who they are is the foundation for a positive relationship.
3. Be timely
Stakeholders have the ability to delay your project via regulatory, legal of public pressure. Make sure you follow up on their concerns and commitments in a timely manner.
4. Be consistent
Maintain consistency throughout the lifecycle of a project. Staff changes may occur but the relationship with the stakeholder should not rely exclusively on any one personal relationship. For example, commitments made during a regulatory application may be implemented by completely new individuals during the construction phase.
5. Be accountable
Stakeholder and regulators expect proponents to properly manage their concerns and adequately inform them of how projects will impact them. Accountability starts with properly managing stakeholder information. Knowing who needs to be engaged, when and how will also provide transparency to individual stakeholders and regulators so you can show them the history of your engagements and how you attempted to resolve concerns raised.